I'm happy to offer the best guarantee in a travel instrument that I've come across anywhere. That being said, I have yet to have any warranty claims to date. If your travel instrument ever develops any issues, I want to be the first to know about it. Even if your instrument is out of warranty, I will glady inspect it for free and make any repairs or adjustments at a very reasonable rate.


I offer a 5 year warranty on travel instruments:


~2 year full warranty* on workmanship and materials

~year 3 80% of any repair costs are covered*

~year 4 60% of any repair costs are covered*

~year 5 40% of any repair costs are covered*


Travel instrument cases are warranted for 1 year.


*Does not include shipping cost to and from my shop.

*All determination of actions to be taken on warranty issues at my sole discretion.

*Warranty does not cover:

I offer a limited lifetime warranty* on full size instruments.


Instrument cases are warranted for 1 year.


*Does not include shipping cost to & from my shop for any repairs required.

*All determination of actions to be taken on warranty issues at my sole discretion.

*Warranty does not cover:

GUARANTEES & POLICIES
TRAVEL INSTRUMENTS
Please contact me first prior to sending any instrument in for warranty work.
FULL SIZE INSTRUMENTS
~damage due to blows or dropping. ~wear & tear, neglect ~natural discoloration ~heat, humidity or water damage ~finish checking, settling or stand damage ~damage due to installation of improper string gauges ~damage due to non-authorized repairs or adjustments
PAYMENT POLICIES

All prices listed are in Canadian dollars. You can find a currency conversion calculator HERE.


For all travel instrument orders, I require a 50% down payment, with the balance payable prior to shipping.

For full size instruments, I require a 30% down payment, with the balance payable prior to shipping.


I accept cash, cheques, money orders and Paypal.

~damage due to blows or dropping. ~wear & tear, neglect ~natural discoloration ~heat, humidity or water damage ~finish checking, settling or stand damage ~damage due to installation of improper string gauges ~damage due to non-authorized repairs or adjustments
Please contact me first prior to sending any instrument in for warranty work.